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Returns Portal

To organise a return please click here
APPLICABLE TO ALL RETURNS  
CONDITION - All returns must be in their original condition, with tags attached. We will not accept tampered or used items. If the item does not meet expectations, we will email to notify.
TIME FRAME - All returns must be returned within 14 days of receiving your purchase.   
FAULTY ITEMS – Items that are deemed faulty will receive a full refund.
FULL PRICED ITEMS – Eligible for a refund or online store credit valued at 110%.
$10 OFF WELCOME CODE – Full priced items purchased using the $10 welcome code are eligible for a refund or an online store credit valued at 110%.
SALE OR PROMOTIONAL ITEMS - Full price items included in a temporary promotion are eligible to be returned for a store credit.  
FINAL SALE - Any items listed as FINAL SALE, are not able to be returned.
SHIPPING - Customers are liable for return shipping costs.